Attempt to log in to Wordpress admin dashboard from Plesk redirects to Login Settings Page

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  • Avatar
    Permanently Deleted User

    Hello, with the new version of plesk (17.8.11)

    There is a bug that I couldn't find reported anywhere, yet it's happening in all of my servers (6 in total)

    If you have multiple admins in wordpress then you cannot change or define the password of anyone, 



    So I checked the console and there is a javascript error :

    Uncaught TypeError: Cannot read property 'length' of null
    at Object.handleSubmit [as onSubmit] (app.bundle.js?3.1.0&17.8.11-8:26)
    at n.handleSubmitClick (Form.js:59)
    at Object.s (react-dom.production.min.js:26)
    at Object.invokeGuardedCallback (react-dom.production.min.js:25)
    at Object.invokeGuardedCallbackAndCatchFirstError (react-dom.production.min.js:25)
    at m (react-dom.production.min.js:30)
    at v (react-dom.production.min.js:32)
    at g (react-dom.production.min.js:32)
    at Array.forEach (<anonymous>)
    at b (react-dom.production.min.js:31)

    Any chance to get it resolved, as this is a serious bug (it works fine with sites with only one admin but completely prevents access from plesk on sites with multiple admin) ?
    (as those are all hetzner licenses I cannot write to plesk and hetzner doesn't take support request on plesk so I can only post here to inform you of this bug)

    Thanks

  • Avatar
    Ivan Postnikov

    Hello, the described behavior was reproduced for additional accounts.

    The issue will be investigated by Plesk Development Team.

    Thank you for bringing this to our attention.

     

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