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Domain shows Default Page despite the fact there is valid index file

Daria Gavrilova

Updated June 19, 2018 23:58

Applicable to:

Plesk for Linux
Plesk for Windows

Symptoms

Domain example.com shows Default Page or 403 Forbidden error despite the fact there is valid index.php file in Plesk > Domains > example.com > File Manager > httpdocs
http://example.com/index.php shows:
CONFIG_TEXT: 404 file not found

Domain's Document Root is set to a different value than httpdocs in Domains > example.com > Hosting Settings > Document Root

Cause

Domain's content was uploaded to httpdocs folder, but Plesk is looking for the content in a different location according to Document Root settings

Resolution

Login to Plesk
Go to Domains > example.com > Hosting Settings and change the Document Root value to httpdocs:

Additional Information

[HUB] Website shows Plesk default page

[HUB] 403 Forbidden

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