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Domain shows Default Page despite the fact there is valid index file

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Daria Gavrilova
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Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Symptoms

  • Domain example.com shows Default Page or 403 Forbidden error despite the fact there is valid index.php file in Plesk > Domains > example.com > File Manager > httpdocs
  • http://example.com/index.php shows:

    CONFIG_TEXT: 404 file not found

  • Domain's Document Root is set to a different value than httpdocs in Domains > example.com > Hosting Settings > Document Root

Cause

Domain's content was uploaded to httpdocs folder, but Plesk is looking for the content in a different location according to Document Root settings

Resolution

  1. Login to Plesk
  2. Go to Domains > example.com > Hosting Settings and change the Document Root value to httpdocs:

    Click Install

Additional Information

[HUB] Website shows Plesk default page

[HUB] 403 Forbidden

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