- Plesk Onyx for Windows
Note: This article has the reference to the issue with the fix available:
- #PMT-3891 "When migrating a subscription with a database and ODBC DSN (Data Source Name) from Plesk for Windows of version 12.5 or later, the DSN was not migrated."
- Plesk Migrator 2.12.0 02 November 2017 (Windows)
A website is not accessible:
PLESK_INFO: Internal Server Error 500
The following error can be found in a report of Failed Request Tracing utility:
Description: (No description is provided)
ODBC DSN connections are missing in Plesk > Domains > example.com > ODBC Data Sources.
The affected domain was migrated from another server via Plesk Migrator.
The version of Plesk Migrator extension in Plesk > Extensions > My Extensions on the destination server is less than 2.12.0.
- The required ODBC DSN connections exist in Plesk > Domains > example.com > ODBC Data Sources on the source server.
The required ODBC DSN connections were not migrated by Plesk Migrator.
This is the bug #PMT-3891 which was fixed in Plesk Migrator 2.12.0.
Missing ODBC DSN connections lead to the 500 error on the website.
Wait until the Plesk Migrator extension is updated automatically or update it manually.