- Plesk for Windows
It is not possible to finish Plesk initial configuration. The following error appears:
PLESK_ERROR: Error: Unable to configure control panel: dnsmng --reconfig failed: Execute C:\Windows\system32\dnsmng.exe /config /norecursion 1 failed:
DNS Server failed to reset registry property.
Status = 1722 [0x000006ba]
Command failed: RPC_S_SERVER_UNAVAILABLE 1722 0x6BA
at (execExtUtilChecked line 137)
at allow recursion (dnsmng::msdnscmd::MsDnsCmdManager::commitChanges line 270)
at execute console command --reconfig(vconsoleapp::start line 122)
at execute "C:\Program Files(x86)\Plesk\/admin/bin/dnsmng" --reconfig"--host=example" "--domain=com"(vconsoleapp::run line 139)
In DNS Manager, the following error can be seen:
CONFIG_TEXT: Cannot contact the DNS server
The specified DNS server cannot be contacted. Some possible reasons include: the DNS server may not be running, there may be network problems, or the computer associated with the specified name or IP address could not be found.
The following warning can be found under Start > Server Manager > Tools > Event Viewer > Windows logs > System :
CONFIG_TEXT: The DNS server machine currently has no DNS domain name. Its DNS name is a single label hostname with no domain (example: "host"; rather than "host.microsoft.com").
You might have forgotten to configure a primary DNS domain for the server computer. For more information, see either "DNS server log reference" or "To configure the primary DNS suffix for a client computer" in the online Help.
While the DNS server has only a single label name, all zones created will have default records (SOA and NS) created using only this single label name for the server's hostname. This can lead to incorrect and failed referrals when clients and other DNS servers use these records to locate this server by name.
Incorrect primary DNS suffix configuration.
Note: if you don't have administrative access to Plesk server via RDP, contact your hosting provider regarding the issue
- Connect to the server via RDP;
- Go under Start > Server Manager > Local Server ;
- Click on the name on the right of Computer name entry;
- On the Computer Name tab, click Change .
- In Computer Name/Domain Changes , click More .
- In Primary DNS Suffix of this computer , type in the primary Domain Name System (DNS) suffix of the computer (the part of the computer's FQDN that follows the host name), and then click OK .
- Click OK , and then click Close to close all the dialog boxes.
- Reboot the server
Note: for more information on this issue refer to the Microsoft Knowledge Base: Event ID 414 — DNS Server Configuration