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Webmail shows default server page

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Ivan Kamnev
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Plesk Onyx for Linux Plesk Onyx for Windows kb: technical ABT: Group B

Applicable to:

  • Plesk Onyx for Linux
  • Plesk Onyx for Windows

Symptoms

  • In an attempt to access the webmail.example.com hosted in Plesk, the content below is shown:

    CONFIG_TEXT: Web Server Default page

Cause

The webmail client for the domain is not set.

Resolution

  1. Log into Plesk.

  2. Go to Domains > example.com > Mail Settings.

  3. From the drop-down menu Webmail select one of the available webmail clients and press the OK button to apply the changes: 
    webmailclient.png

Comments

3 comments

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  • Avatar
    Axel Huizinga

    HI,

    On one of my servers I have a bunch of domains configured with Plesk Obsidian Version 18.0.40 running on debian with nginx.

    2 of them are working well with webmail however can't enable webmail on the other servers albeit they seem to be configured equally with mail services enabled after pressing apply the form show here on top reloads with the webmail selection input empty again. any ideas where I can check?

    Best,
    Axel

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    Xyonet Hosting

    Also not the issue

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  • Avatar
    Egidijus Šerplis

    Webmail in configured, but still redirects to default page

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