Customizing PHP settings of locked Plesk subscription resets "open_basedir" parameter for subdomains

Updated February 16, 2021 04:42

Plesk Onyx for Linux kb: bug ABT: Group A

Applicable to:

open_basedir PHP parameter set as null in Subscriptions > example.com > subdomain.example.com > PHP Settings .
Example.com subscription is locked.
Changing memory_limit PHP parameter in Subscriptions > example.com > Customize > PHP Settings causes the resetting of the open_basedir PHP parameter for subdomain.example.com to the default:
PLESK_INFO: {WEBSPACEROOT}{/}{:}{TMP}{/}.

Plesk bug with ID #PPPM-7585 which is planned to be fixed in future Plesk updates.

As a workaround:

Log in to Plesk
Set the needed memory_limit value in Domains > example.com > PHP Settings.
Set the needed memory_limit value in Domains > subdomain.example.com > PHP Settings.