Plesk for Linux
kb: technical
ABT: Group B
Applicable to:
- Plesk for Linux
Symptoms
Unable to upload a large file using Plesk File Manager:
PLESK_ERROR: No upload response
Cause
The time required to upload a big file exceeds the session idle time of Plesk, which is equal to 30 minutes by default. This parameter sets the expiry period for cookies, and after it exceeds, a user logs out from Plesk.
Resolution
-
Navigate to Tools & Settings > Sessions Management
-
Increase Session idle time parameter to the value enough to upload a big file (for example, to 60 minutes).
Note: Alternatively, it is possible to upload big files using an FTP client.
Comments
1 comment
I have this error message with an idle time of 120 mins. And after successfully uploading a file of similar size (170MB).
In the past weeks, big files like this have been uploaded repeatedly without error. Any thoughts?
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