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Backup finishes with error: Cannot encrypt dump file

Updated June 11, 2019 13:18

Applicable to:

Plesk for Linux

Symptoms

Backup finishes with the following error:

PLESK_ERROR: Error: server "server"
Cannot encrypt dump file (this is not fatal error!): Unable to obtain secret key for passwords encryption.

Cause

Encryption key is missing or corrupted.

Resolution

Connect to the server via SSH
Regenerate the encryption key:

# plesk sbin encrypt_keygen

Note: The following command line output message can be safely ignored:

CONFIG_TEXT: Unable to generate new key - key file exists

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