Applicable to:
- Plesk for Linux
Symptoms
Backup finishes with the following error:
PLESK_ERROR: Error: server "server"
Cannot encrypt dump file (this is not fatal error!): Unable to obtain secret key for passwords encryption.
Cause
Encryption key is missing or corrupted.
Resolution
- Login to the server via SSH ;
-
Regenerate the encryption key:
# plesk sbin encrypt_keygen
Note:
the following command line output message can be safely ignored:
Unable to generate new key - key file exists
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