Migration fails: Failed to transfer WPB sites, unrecognized option: publish-sb-site
Full-server backup restoration finishes with the warning: ERROR: Call to a member function setParam() on null (cuBackupRestoreHelper.php:1287)
Plesk Migrator shows notice: Please install Courier-IMAP by using Plesk Installer
Plesk backup is not started in scheduled time
Database user privileges are reset to default after migrating database using Site import extension
Scheduled backup fails: The dump has content errors!
Why empty folders are created on backup restoration on Windows?
Migrator shows warning: MySQL database with the name 'dbname' already exists on target server when there is no such database on the target server
Migration fails with error: cannot delete non-empty directory
Unable to migrate database: Unknown command '\n'

See more

Backup finishes with error: Cannot encrypt dump file

Alexandr Zubtsovsky

Updated December 21, 2017 20:26

Applicable to:

Plesk for Linux

Symptoms

Backup finishes with the following error:

PLESK_ERROR: Error: server "server"
Cannot encrypt dump file (this is not fatal error!): Unable to obtain secret key for passwords encryption.

Cause

Encryption key is missing or corrupted.

Resolution

Login to the server via SSH ;
Regenerate the encryption key:

# plesk sbin encrypt_keygen

Note: the following command line output message can be safely ignored:
Unable to generate new key - key file exists

Comments

0 comments

Please sign in to leave a comment.

Have more questions? Submit a request