Old certificate is still shown for the Plesk website in a browser




  • Avatar
    Dejan Vrhovac

    Installed Let's Encrypt certificate for website, but it still shows default cerificate, I've tried solutions above, but still have a problem. Website resolves to proper IP (shared IP), I have SNI enabled...

    No issue with other websites hosted on server with different SSL certificates, just websites with Let's Encrypt certificate.  

    Should I reboot server?

    Windows Server 2012 R2, Plesk Onyx 
    Version 17.5.3 Update #51

    Please help me!


    Comment actions Permalink
  • Avatar
    Julian Bonpland Mignaquy

    @Dejan Vrhovac the issue where an old or incorrect certificate is shown can be caused by different things. I recommend opening a ticket with us in order to troubleshoot the issue: https://support.plesk.com/hc/en-us/articles/213608509-How-to-submit-a-request-to-Plesk-support-

    Comment actions Permalink
  • Avatar
    Francois Francois

    I also have this same issue and unfortunately this guide did not solve my issue.

    I reached out to OVH which told me to reach out to Plesk who don't allow me to request support as my licence was purchased via a partner. I'm now a ball in a pong pong match.

    The actual solution I had to figure out by myself was in Tools & Settings -> SSL/TLS.

    There you can configure which certificate to use for securing the panel.

    There is a default certificate for the server, or you can select to use one of the certificate from the domain.

    In my case I had changed the hostname in Plesk so I had to add a new LetsEncrypt certificate for that new hostname.

    Now here is the limitation:
    If you plan to allow all domains to access the panel (a bad idea), you would need to add every certificate manually. It would be a real pain.

    So either you choose to access it through one domain and select the certificate for that domain, or you access it throught the server host and use the LetsEncrypt certificate from the server pool.

    Now I'm looking for a way to block domain from accessing plesk directly using their own domain.

    Comment actions Permalink
  • Avatar
    Bob B

    I have this issue except the correct cert is shown for web, but the expired one is shown for mail (Postfix).

    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request