- Plesk for Linux
Note: this article describes issue observed on RHEL-based systems.
Traffic usage statistics in Plesk is lower than expected.
Domain access logs are empty:
# cat /var/www/vhosts/system/*/logs/access_ssl_log
# cat /var/www/vhosts/system/*/logs/access_log
Or contains the following records:
# less /var/www/vhosts/example.com/logs/access_log
'CustomLog' is not defined anywhere in vhost configuration files:
# grep access_log /etc/httpd/conf/plesk.conf.d/vhosts/*
Or 'Include' directive is missing from
Login to the server over SSH.
Make sure that there are no custom web server configuration templates which may affect Apache configuration structure in
Repair Apache configuration files using the following command:
# plesk sbin httpdmng --reconfigure-server