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How to change sender and mail subject of backup notifications on Plesk server?

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Dinara Aspembitova
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Plesk for Windows Plesk for Linux kb: how-to ABT: Group B

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Question

How to change sender mail address of backup notifications?  

Answer

  1. Connect to the server using SSH or RDP

  2. Open the file  /usr/local/psa/admin/share/pmmcli/pmmcli-rc in text editor (vi for Linux for example) and specify the required sender:

    Note: for Windows open  %plesk_dir%admin\share\pmmcli\pmmcli-rc file

    CONFIG_TEXT: # Notification mail 'mail-from' parameter
    NOTIFICATION_MAIL_FROM " username@example.com "

    # Notification mail 'mail-reply-to' parameter
    NOTIFICATION_MAIL_REPLYTO " username@example.com "

  3. Specify the required mail subject in /usr/local/psa/admin/share/pmmcli/pmmcli-rc: 

    CONFIG_TEXT: # Backup task notification mail subject
    NOTIFICATION_MAIL_SUBJECT_BACKUP 'Backup task notification'

    # Restore task notification mail subject
    NOTIFICATION_MAIL_SUBJECT_RESTORE 'Restore task notification'

Comments

6 comments

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    Pera Burek (Edited )

    I have followed your tutorial written above, however it doesn't send e-mail correctly, it doesn't use SMTP, there is no DKIM etc.
    can you please post configuration for external SMTP server for example, or internal SMTP server running on Plesk where DKIM is configured

    please test using some @gmail.com address as a receiver, under "show original" it should use SPF, DKIM and DMARC if configured on the server, so message doesn't end up in SPAM

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    Ivan Postnikov

    Hello Pera Burek

    The issue should be resolved on the installations with the latest Plesk Obsidian.

    What Plesk version do you use?

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    Pera Burek

    Plesk Obsidian Version 18.0.25 Update #2

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    Ivan Postnikov

    Hello Pera Burek

    In that case, I would suggest submitting a support request. An investigation is required.

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    Danny Clowes (Edited )

    This isn't fixed in the latest update cause my customers complaining about getting these emails and they coming in as spam

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    Stefan Jacobi

    Same issue here, I'm on plesk Obsidian 18.0.34

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