- Plesk Onyx for Linux
Note: This article has the reference to the issue with the fix available:
Backup cannot be created with the following errors in Plesk:
CONFIG_TEXT: [d6e19d1e-cdd6-111a-b6be-73445d704e47]: Unable to get attributes of the file C:\vhosts\example.com\logs\iis\W3SVC7\u_extend1.log: The process cannot access the file because it is being used by another process. The file will not be archived. [:94236416]
Cannot dump domain hosting content [The process cannot access the file 'C:\Program Files (x86)\Parallels\Plesk\PrivateTemp\tmp39325.tmp' because it is being used by another process.]
backup_logs_*.zip file only remains in backup's folder and cannot be automatically rotated later.
This issue is Plesk bug #PPPM-7412 which was fixed in Plesk Onyx 17.5.3 Update 32.
For Plesk Onyx 17.5, install the latest Plesk micro-updates .
For Plesk Onyx 17.0 and earlier Plesk versions, consider upgrading to the latest Plesk version .