Applicable to:
- Plesk for Linux
Symptoms
-
Cannot open the website hosted in Plesk:
CONFIG_TEXT: 508 Resource limit is reached
-
/var/www/vhosts/system/example.com/logs/error_logcontains the following entries:CONFIG_TEXT: mod_hostinglimits: Error on LVE enter: LVE(10598) HANDLER(fcgid-script)
Cause
Subscription hit entry processes limit.
Entry processes limit restricts the number of concurrent connections to dynamic (PHP & CGI) scripts for the subscription user.
Resolution
Adjust the limits for system user.
- Login to Plesk > Subscriptions > example.com and determine system user for the subscription:
-
Connect to the server via SSH as root;
- Determine USER_ID:
# cat /etc/passwd | grep johndoe
johndoe:x:10008:1003::/var/www/vhosts/example.com:/bin/false -
Increase entry processes limit by running:
# lvectl set USER_ID –maxEntryProcs NEW_LIMIT –save
Where:
USER_ID - uid of the subscription user;
NEW_LIMIT - new maximum number of connections. Default value is 20.
For example:# lvectl set 10008 --maxEntryProcs=50 -save
OR
Remove the limits for the user, if increasing does not help:
# lvectl set 10008 --unlimited
Comments
2 comments
Above lvectl command will not work on Onyx for me.
Steps I followed
1. Get the LVE User by Logging into Plesk > Domains > select domain > copying System User shown in this area:
2. Then run the following command:
lvectl set-user USER_ID --maxEntryProcs=NEW_LIMIT
Where:
USER_ID - is System User from step 1
NEW_LIMIT - new maximum number of connections. Default value is 20.
This change can then be double-checked by running:
lvectl list-user | grep USER_ID
Hello @STLS,
Let me clarify,
In your comment mention that USER_ID is System User. However, it is not so. User_id may be found here:
Use the following command:
# cat /etc/passwd | grep test123
test123:x:10005:1003::/var/www/vhosts/test1234.com:/bin/bash
Where Test123 is the name of the user and for this user the ID 10005
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