Plesk Onyx for Linux
Plesk Onyx for Windows
kb: technical
ext: wptk
ABT: Group B
Applicable to:
- Plesk Onyx for Linux
- Plesk Onyx for Windows
Symptoms
-
A WordPress instance named
httpdocs/wordpress
is shown as corrupted in the WordPress ToolKit
-
There should not be any WordPress instance at
httpdocs/wordpress
directory. -
By clicking on this installation the following errors can be found on Plesk UI:
PLESK_ERROR: require(/var/www/vhosts/example.com/httpdocs/wordpress/wp-includes/load.php): failed to open stream: No such file or directory (...)
PLESK_ERROR: include(/var/www/vhosts/example.com/httpdocs/wordpress/wp-includes/version.php): failed to open stream: No such file or directory (...)
Cause
Not fully removed WordPress instance.
Resolution
- Log in to Plesk
- Go to Domains > example.com > File Manager > Select the
wordpress
directory > Click Remove
- Go to Wordpress Toolkit and click Scan
Comments
2 comments
Hello,
A few days ago, I upgraded WP (5.4) on a website. Since, I receive every day email with "Failed to change directory to /var/www/vhosts...".
Problem is, I don't have a wordpress file in my httpdocs File Manager. Only wp-admin, wp-content and wp-includes.
A clue where is my problem?
Thanks a lot!
David
Hi David Bernier,
How can you upgrade WP, if you only have those 3 folders? WP requires other files too.
This may be a reason why WP is somehow detected, but as broken because there's missing files.
Please sign in to leave a comment.