On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

How to give customers permission to change Hosting Type in Plesk?

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    James Sweiderk

    This does not apply to the most recent release, Obsidian.

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    Ivan Postnikov

    Hello James Sweiderk

    I've checked it on a test server and these options are available.

    Please, make sure that you're logged in to Plesk as an administrator. 

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