- Plesk for Linux
- Plesk for Windows
Email boxes of the domain example.com do not receive incoming mail;
Sending mail is possible;
Issue takes place with both QMail and Postfix;
When a message is sent to the server, no entries in
Mail sent to mailboxes of example.com gets bounced with the following:
CONFIG_TEXT: [email protected]: Host or domain name not found. Name service
error for name=mail.example.example.com type=AAAA: Host not found
Incorrect MX record specified in the domain DNS settings.
- Log into Plesk.
- Correct MX record for the domain in Subscription > example.com > DNS Settings:
Note: Make sure that A record for mail.example.com exists too.
Note: If DNS settings are not managed by Plesk, change it on the side of DNS hosting provider or contact their support.