Plesk cannot be accessed with an error 500.19. Error code: 0x80070005

Created:

2017-05-19 09:26:26 UTC

Modified:

2017-08-16 16:40:28 UTC

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Plesk cannot be accessed with an error 500.19. Error code: 0x80070005

Applicable to:

  • Plesk for Windows

Issue Symptoms

In a browser the next error can be seen:

HTTP Error 500.19 - Internal Server Error

The requested page cannot be accessed because the related configuration data for the page is invalid.

Error code: 0x80070005 

Also there are no errors in Event Viewer.

Using Process Monitor tool with the filter 'Result is ACCESS DENIED' the corresponding output for the file IISBrotli.dll occurs.

Cause

Wrong permissions for the file IISBrotli.dll for psaadm user.

Resolution

Set 'read & execute' and 'read' permissions to allow for the IISBrotli file in the directory C:\Program Files (x86)\We-Amp\IISBrotli for user psaadm.

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