Notifications regarding completion of scheduled tasks are not received

Created:

2017-05-15 22:20:56 UTC

Modified:

2017-08-16 17:06:50 UTC

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Notifications regarding completion of scheduled tasks are not received

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

On Plesk 12.5 for Windows, email notifications for scheduled tasks completion status do not reach destination mailbox when external SMTP server is used to deliver these notifications.

Cause

This is Plesk bug #PPPM-6272 which will be fixed in future updates.

Resolution

As a workaround:

  1. Download and unpack attached zip archive.
  2. Make a backup copy of file "%plesk_dir%\admin\bin\"runtask.exe.
  3. Replace the file "%plesk_dir%\admin\bin\"runtask.exe with the file extracted from zip archive.

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