- Plesk Onyx
Plesk User after logging in Plesk unable to manage service.
For example, Plesk User is allowed to create and manage mail accounts, but after logging in Plesk user mail icon is not displayed in Plesk interface:
- All required permissions are enabled for the service plan, which is assigned to the subscription under Service Plans > Service_Plan_name > Permissions Tab.
The subscription is in locked status.
The service plan permissions are not synced with the subscription.
Syncronize the subscription with the service plan under Plesk > Subscriptions > example.com > Unlock & sync: