Backup_user_data archives remain after server-wide backup to FTP

Created:

2017-05-15 13:52:14 UTC

Modified:

2017-08-16 16:48:57 UTC

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Backup_user_data archives remain after server-wide backup to FTP

Applicable to:

  • Plesk for Windows

Symptoms

A lot of "backup_user_data" files remain in %plesk_dir%Plesk\Backup\clients\example_client\domains\example.com after server-wide backup rotation.

Server-wide backup rotation is set up to keep two files only.

The backups are uploaded to FTP.

Cause

This is Plesk bug with ID PPPM-6084 which will be fixed in next product updates.

Resolution

As a workaround, apply the custom fix PPPM-6084.zip : replace the files %plesk_dir%admin\bin\ with the fixed copies.

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