- Plesk Onyx for Linux
example.comwas migrated from Plesk 11.0.9.
In an attempt to create a domain or a subdomain under the subscription
example.comwith the home folder
/subdomains/one.example.com), the following error appears:
PLESK_ERROR: Error: hosting update is failed: vhostmng-structure failed: Cannot create directory /subdomains/one.example.com: Permission denied
System error 13: Permission denied
It is a Plesk bug #PMT-4087 which will be fixed in future product updates.
Until the fix will be available the following workaround applicable:
Note: if the subscription was not migrated from Plesk 11.0.9 the case of the issue is most probably not connected with the bug and thus the suggested workaround will not help to resolve the issue.
If so check the "Additional Information" section below.
Log in to the server via SSH.
Download the attached script:
# wget https://support.plesk.com/hc/en-us/article_attachments/360010051173/script.sh
Make it executable:
# chmod +x script.sh
Run the script: