- Plesk 12.5 for Windows
- Plesk for Windows
MailEnable service crashes and the following error can be found in the Event Viewer:
CONFIG_TEXT: Faulting application name: MEPOC.EXE, version: 126.96.36.199, time stamp: 0x50d41fa7
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace4e7
Exception code: 0xc0000005
Fault offset: 0x0000000000036ede
Faulting process id: 0x57c
Faulting application start time: 0x01cded2b175fff1a
Faulting application path: C:\Program Files (x86)\Parallels\Plesk\Mail Servers\Mail Enable\Bin64\MEPOC.EXE
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll
Report Id: c2d90e94-597e-11e2-9fce-005056ae7e1d
The cause is unclear at the moment.
Update MailEnable service to the latest version. For more information on how to do that refer to the following KB article:
How to upgrade MailEnable to a newer version.
Alternatively, if after the update the issue still persists, consider contacting MailEnable Support at https://www.mailenable.com/contact.asp , since the issue happened with PostOffice service and not in integration part with Plesk.