Incorrect DNS record is added for preview record

Created:

2017-05-12 12:47:07 UTC

Modified:

2017-08-16 15:48:47 UTC

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Incorrect DNS record is added for preview record

Applicable to:

  • Plesk Onyx for Linux
  • Plesk Onyx for Windows

Symptoms

Plesk is running behind NAT.

If Tools & Settings > Website Preview Settings > Quick Preview on a domain name in Plesk is used, incorrect A-record for website preview is added to the domain DNS settings.

Cause

This is Plesk bug with ID #PPPM-6234 that will be fixed in future updates.

Resolution

As a workaround, set the correct IP address manually in Subscriptions > example.com > Websites & Domains> DNS Settings of example.com for preview record.

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