Question
How to change 'from' field in Plesk email notifications that are being sent to clients?
It contains the personal email address of an administrator which should be hidden.
Answer
Notification emails in Plesk are sent using Plesk administrator's email address in "from:" field. This behavior is by design.
Vote for the Feature Request at the User Voice portal.
Meanwhile. as a workaround, administrator's email can be changed in Plesk settings using the following steps:
- Log in to Plesk.
- Open tab My Profile and change field Email Address to the required address and click OK.
Comments
5 comments
Plesk/Onyx 17.8.11. In my case plesk sends from an email like: root@subdomain.mydomain.com. It is the subdomain the server is set up on.
This is not the email set at My Profile, even after i changed it.
As a result emails are undelivered due to not meeting sending guidelines.
So, how do i change the email? The above doesn't work.
Hello @Tony Saravazėhos,
The behaviour when notifications from Plesk are delivered to Spam folders is considered as Plesk bug with ID #PPPM-7489 which will be fixed in the future Plesk versions.
Please see the additional information below:
https://support.plesk.com/hc/en-us/articles/115003684634
Plesk uses root@hostname as the return path.
At the moment, there is no functionality to change the notifications email address.
Hi,
so, if I use plesk@mydomain.com for the administrator email, how do I set it up so that those emails are sent from that address, but to another, like admin@mydomain.com ?
Hello @Michele,
The workaround is provided here, in the 1st comment.
thank you Ivan,
that works indeed.
:)
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