How to change 'from' field in Plesk email notifications sent to clients?

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    Tony Saravazėhos

    Plesk/Onyx 17.8.11. In my case plesk sends from an email like: root@subdomain.mydomain.com. It is the subdomain the server is set up on.
    This is not the email set at My Profile, even after i changed it.
    As a result emails are undelivered due to not meeting sending guidelines.
    So, how do i change the email? The above doesn't work.

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    Maxim Krasikov

    Hello @Tony Saravazėhos,

    The behaviour when notifications from Plesk are delivered to Spam folders is considered as Plesk bug with ID #PPPM-7489 which will be fixed in the future Plesk versions.
    Please see the additional information below:
    https://support.plesk.com/hc/en-us/articles/115003684634

    Plesk uses root@hostname as the return path.

    At the moment, there is no functionality to change the notifications email address.

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    Michele Iannello

    Hi,

    so, if I use plesk@mydomain.com for the administrator email, how do I set it up so that those emails are sent from that address, but to another, like admin@mydomain.com ?

     

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    Ivan Postnikov

    Hello @Michele,

    The workaround is provided here, in the 1st comment.

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    Michele Iannello

    thank you Ivan,

    that works indeed. 

    :)

     

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