Plesk upgrade/update fails: Error: Failed to attach to cgroup

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  • Avatar
    John Rushton
    Execution failed.
    Command: autoinstaller
    Arguments: Array
    (
        [0] => --select-product-id
        [1] => plesk
        [2] => --select-release-current
        [3] => --upgrade-installed-components
        [4] => --include-components-from-class
        [5] => aspect=panel
    )
    
    Details: Doing restart of Plesk Installer...
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    Checking for installed packages... 
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    Getting new version of Plesk Installer...
    Downloading file parallels_installer_Ubuntu_20.04_x86_64.md5sum: 0%
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    Getting done, Plesk Installer is ready to restart.
    Doing restart of Plesk Installer...
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    Checking for installed packages... 
    Downloading file pool/PSA_18.0.41_8197/plesk-18.0.41-ubt20.04-x86_64.inf3: 0%
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    Downloading file pool/PHP_7.1.33_98/php71-ubt20.04-x86_64.inf3: 0%
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    Downloading file SITEBUILDER_18.0.29/sitebuilder-18.0.29-deball-all.inf3: 0%
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    Warning: apt-key output should not be parsed (stdout is not a terminal)
    OK
    Registering i386 architecture support
    Synchronizing the Debian APT package index files...
    Hit:1 http://autoinstall.plesk.com/pool/PSA_18.0.41_8197 focal InRelease
    Hit:2 http://autoinstall.plesk.com/SITEBUILDER_18.0.29 all InRelease
    Hit:3 http://autoinstall.plesk.com/PMM_0.1.11 focal InRelease
    Get:4 http://autoinstall.plesk.com/pool/PHP_7.1.33_98 focal InRelease [3545 B]
    Get:5 http://autoinstall.plesk.com/pool/PHP_7.2.34_151 focal InRelease [3545 B]
    Get:6 https://autoinstall.plesk.com/grafana/deb stable InRelease [6552 B]
    Hit:7 http://autoinstall.plesk.com/pool/PHP_7.3.33_248 focal InRelease
    Hit:8 http://autoinstall.plesk.com/PHP74_17 focal InRelease
    Get:9 http://autoinstall.plesk.com/PHP80_17 focal InRelease [6129 B]
    Get:10 http://autoinstall.plesk.com/PHP81_17 focal InRelease [6129 B]
    Get:11 http://security.ubuntu.com/ubuntu focal-security InRelease [114 kB]
    Hit:12 http://archive.ubuntu.com/ubuntu focal InRelease
    Get:13 http://archive.ubuntu.com/ubuntu focal-updates InRelease [114 kB]
    Get:14 http://autoinstall.plesk.com/pool/PHP_7.1.33_98 focal/all amd64 Packages [9649 B]
    Get:15 http://archive.ubuntu.com/ubuntu focal-backports InRelease [108 kB]
    Get:16 http://autoinstall.plesk.com/pool/PHP_7.2.34_151 focal/all amd64 Packages [9435 B]
    Get:17 http://autoinstall.plesk.com/PHP80_17 focal/all amd64 Packages [9059 B]
    Get:18 http://autoinstall.plesk.com/PHP81_17 focal/all amd64 Packages [9056 B]
    Get:19 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages [1746 kB]
    Get:20 http://archive.ubuntu.com/ubuntu focal-updates/universe amd64 Packages [918 kB]
    Fetched 3063 kB in 2s (1233 kB/s)
    Reading package lists...
    W: Target Packages (all/binary-amd64/Packages) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target Packages (all/binary-all/Packages) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target Translations (all/i18n/Translation-en) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target CNF (all/cnf/Commands-amd64) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target CNF (all/cnf/Commands-all) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target Packages (all/binary-amd64/Packages) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target Packages (all/binary-all/Packages) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target Translations (all/i18n/Translation-en) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target CNF (all/cnf/Commands-amd64) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target CNF (all/cnf/Commands-all) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    Detecting installed product components.
    Warning: apt-key output should not be parsed (stdout is not a terminal)
    OK
    Synchronizing the Debian APT package index files...
    Hit:1 http://archive.ubuntu.com/ubuntu focal InRelease
    Hit:2 http://archive.ubuntu.com/ubuntu focal-updates InRelease
    Hit:3 http://security.ubuntu.com/ubuntu focal-security InRelease
    Hit:4 http://autoinstall.plesk.com/pool/PSA_18.0.41_8197 focal InRelease
    Hit:5 http://archive.ubuntu.com/ubuntu focal-backports InRelease
    Hit:6 http://autoinstall.plesk.com/SITEBUILDER_18.0.29 all InRelease
    Hit:7 http://autoinstall.plesk.com/PMM_0.1.11 focal InRelease
    Hit:8 http://autoinstall.plesk.com/pool/PHP_7.3.33_248 focal InRelease
    Get:9 https://autoinstall.plesk.com/grafana/deb stable InRelease [6552 B]
    Hit:10 http://autoinstall.plesk.com/PHP74_17 focal InRelease
    Fetched 6552 B in 1s (5307 B/s)
    Reading package lists...
    W: Target Packages (all/binary-amd64/Packages) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target Packages (all/binary-all/Packages) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target Translations (all/i18n/Translation-en) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target CNF (all/cnf/Commands-amd64) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target CNF (all/cnf/Commands-all) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target Packages (all/binary-amd64/Packages) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target Packages (all/binary-all/Packages) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target Translations (all/i18n/Translation-en) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target CNF (all/cnf/Commands-amd64) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    W: Target CNF (all/cnf/Commands-all) is configured multiple times in /etc/apt/sources.list.d/plesk-ext-panel-migrator.list:1 and /etc/apt/sources.list.d/plesk-ext-site-import.list:1
    Retrieving information about the installed license key...
    Launching component and product checkers...
    Downloading file pool/PSA_18.0.41_8197/examiners/repository_check.sh: 0%
    Downloading file pool/PSA_18.0.41_8197/examiners/repository_check.sh: 100% was finished.
    Downloading file pool/PSA_18.0.41_8197/examiners/disk_space_check.sh: 0%
    Downloading file pool/PSA_18.0.41_8197/examiners/disk_space_check.sh: 100% was finished.
    Downloading file pool/PSA_18.0.41_8197/examiners/sh_cmd.sh: 0%
    Downloading file pool/PSA_18.0.41_8197/examiners/sh_cmd.sh: 100% was finished.
    Downloading file pool/PSA_18.0.41_8197/examiners/panel_preupgrade_checker.php: 0%
    Downloading file pool/PSA_18.0.41_8197/examiners/panel_preupgrade_checker.php: 100% was finished.
    Downloading file pool/PSA_18.0.41_8197/examiners/php_launcher.sh: 0%
    Downloading file pool/PSA_18.0.41_8197/examiners/php_launcher.sh: 100% was finished.
    Checking whether the package dependencies are resolved.
    Reading package lists...
    Building dependency tree...
    Reading state information...
    You might want to run 'apt --fix-broken install' to correct these.
    The following packages have unmet dependencies:
     linux-image-generic : Depends: linux-image-5.4.0-109-generic but it is not going to be installed
                           Recommends: thermald but it is not going to be installed
     linux-modules-extra-5.4.0-100-generic : Depends: linux-image-5.4.0-100-generic but it is not going to be installed or
                                                      linux-image-unsigned-5.4.0-100-generic but it is not going to be installed
     linux-modules-extra-5.4.0-107-generic : Depends: linux-image-5.4.0-107-generic but it is not going to be installed or
                                                      linux-image-unsigned-5.4.0-107-generic but it is not going to be installed
     linux-modules-extra-5.4.0-109-generic : Depends: linux-image-5.4.0-109-generic but it is not going to be installed or
                                                      linux-image-unsigned-5.4.0-109-generic but it is not going to be installed
     linux-modules-extra-5.4.0-99-generic : Depends: linux-image-5.4.0-99-generic but it is not going to be installed or
                                                     linux-image-unsigned-5.4.0-99-generic but it is not going to be installed
    E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).
    
    
    
    Installation will not continue
    
    ERROR: The 'apt' utility failed to install the required packages.
    Not all packages were installed.
    Visit https://support.plesk.com/ to search for a solution.
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  • Avatar
    Anton Maslov

    John Rushton try to run below command:

    apt-get -f install

    It likely fail with another error which you may use to search through knowledgebase and fix. One of the most common errors is lack of disk space under /boot partition: you may either extend it or remove old linux-image files with unused version.

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