Private IP is showing in preview URL instead of public IP if the Plesk is behind NAT

Created:

2017-05-11 14:42:21 UTC

Modified:

2017-08-16 16:38:45 UTC

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Private IP is showing in preview URL instead of public IP if the Plesk is behind NAT

Applicable to:

  • Plesk for Linux

Symptoms

Plesk is running behind NAT.

The preview URL showing with private IP instead of public IP, if Quick Preview on external domain name is enabled as Website Preview setting.

For example: http://domain.com.192.0.2.2.server.example.com/

Cause

This is Plesk bug with ID #PPPM-3687 which will be fixed in future Plesk updates.

Resolution

As a workaround, add the following A-record:

*.<private_IP>.example.com  A <public_IP>

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