Unable to access file sharing tab: Internal error: Error in cURL request: IPv6 numerical address used in URL without brackets

Created:

2017-05-09 05:27:54 UTC

Modified:

2017-08-16 17:39:05 UTC

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Unable to access file sharing tab: Internal error: Error in cURL request: IPv6 numerical address used in URL without brackets

Applicable to:

  • Plesk Onyx 17.5 for Windows

Symptoms

The customer unable to access File Sharing. Error message is shown in Plesk UI:

Internal error: Error in cURL request: IPv6 numerical address used in URL without brackets.

Cause

This is Plesk bug with ID #PPPM-6270 which is planned to be fixed in future Plesk updates.

Resolution

As a workaround, use IPv4 address for the affected site.

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