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Unable to access a website with Node.js application installed: An error occurred while starting the web application

Vladimir Chernikov

Updated October 19, 2019 07:08

Applicable to:

Plesk Onyx for Linux

Symptoms

Unable to access a website with Node.js application installed:

CONFIG_TEXT: An error occurred while starting the web application. It exited before signaling successful startup back to Phusion Passenger. Please read this article for more information about this problem.
In /var/log/messages the following error is shown:

CONFIG_TEXT: www kernel: node[12879]: segfault at 10 ip 0000000000c201ca sp 00007ffe6537e050 error 4 in node[400000+17be000]

Cause

Corrupted Node.js installation.

Resolution

Log in to Plesk
Reinstall NodeJS Support and Phusion Passenger Server components at Tools & Settings > Updates & Upgrades > Add/remove components > Web Hosting

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