The WordPress admin dashboard is not accessible when the WordPress Toolkit maintenance mode is enabled

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13 comments

  • Avatar
    Mario

    Hi guys, 

    How are we doing on this? I see the last update was 6 months ago. The current functionality/workaround is really not convenient.

    Thanks!

  • Avatar
    Bato Tsydenov

    @Mario

    This functionality is planned for implementation.

    However, there is no exact ETA for this.

     

  • Avatar
    Unknown User

    So what is the point in calling it "maintenance" mode ..... ???

    just call it "Block Everything" mode !!!

  • Avatar
    Ivan Postnikov

    Hello @Toulkidis,

    Thank you for the feedback.

    We understand that current functionality of maintenance mode may be inconvenient for some Plesk users. That's why the functionality improvement is planned.

    Until it becomes available, consider using one of the above workarounds.

    Please, subscribe to this article by clicking "Follow" to receive all updates about this functionality.

    Thank you for understanding

  • Well I seem to be stuck in a problematic loop. My site has gone into maintenance mode, but maintenance mode is on but the toggle to turn it off is disabled because apparently, it's a paid feature, yet I am using the Wordpress toolkit happily within Plesk.

    Any idea how on earth I can get my site back live again?

  • 123-Reg helped me fix this. I simply deleted .maintenance file in the root directory and the site was back. Not sure it should have ended up in this state in the first place though?

  • Avatar
    Alexandr Redikultsev

    Hi,

    I am glad to hear that the issue is resolved!

    As for the cause of the file to appear, it is possible to activate maintenance mode not only via WordPress toolkit but via WordPress admin dashboard as well.

  • Avatar
    IAN

    @The MAMIL solution worked for me. I rename the file tho.

  • Avatar
    Federica Della Monica

    Hello,

    we found our 3 sites in plesk scheduled maintenance for a toolkit update but no one launched it. Why?

     

  • Avatar
    Artyom Baranov

    @Federica Della Monica

    Seems like you've hit the bug described in the article: https://support.plesk.com/hc/en-us/articles/360018680914

    It is required to remove .maintenance file for each domain manually to fix the issue.

  • Avatar
    Federica Della Monica

    Hello Artyom,

    I've already removed the .maintenance file and fixed the issue. But due to this automatic update, the company website has been under maintenance for 3 days.

    Could it happen again?

     

  • Avatar
    Artyom Baranov

    @IAN

    Hi! The file can be safely removed. However, renaming works as well.

  • Avatar
    Alexandr Bashurov

    @Federica Della Monica,

    This situation should not reappear as long as new WPT is installed:
    WordPress Toolkit updates 3.6.1 and 3.6.2 were released few days ago, and they prevent such cases from happening.

    To install the latest available version of the Toolkit, you may use this article: https://support.plesk.com/hc/en-us/articles/115000159173

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