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After creation of subscription in Plesk Multi Server, DNS records are not transferred to the service node

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Natalia Astashenko
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Applicable to:

  • Plesk for Linux

Symptoms

1. After creation of a subscription in Plesk Multi Server, DNS records are not transferred to a service node - there are no zone records for the created subscription in /etc/named.conf on a service node.

2. Plesk Multi Server extension is installed on a service node:

# plesk bin extension -l | grep multi-server
plesk-multi-server Plesk Multi Server
plesk-multi-server-node - Plesk Multi Server Node

Cause

Incorrect service node installation.

Resolution

  1. Connect to the service node using SSH .
  2. Remove the extension "Plesk Multi Server" using a command:

    # plesk bin extension -u plesk-multi-server

Note: The extension plesk-multi-server-node is to be kept.

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