Unlimited number of mail can be sent despite the Outgoing Mail limits are set for mailbox

Created:

2017-04-28 12:54:36 UTC

Modified:

2017-08-16 16:26:52 UTC

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Unlimited number of mail can be sent despite the Outgoing Mail limits are set for mailbox

Applicable to:

  • Plesk for Windows

Symptoms

Unlimited number of mail can be sent despite the fact that Outgoing Mail limits are set for mailbox

SmarterMail Pro edition is set as mail server.

Cause

Plesk uses native SmarterMail Throttling feature to handle Outgoing Mail Control.
However, there is SmarterMail Pro edition is installed on the server and such feature is not available for Pro version, only for Enterprise SmarterMail Edition Explanation

Resolution

To make Throttling feature available consider to upgrade SmarterMail to Enterprise edition.
Or switch to MailEnable mail server.

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