- Plesk for Linux
Upon an attempt to log in to Plesk via WHMCS, the following error message is displayed:
Error code: 1013\. Error message: Customer with email 'firstname.lastname@example.org' is not found in panel. Please contact your service provider.
This is WHMCS module bug #EXTWHMCS-30 which was fixed in version 1.0.1.
Update the WHMCS module:
- Download module from https://github.com/plesk/whmcs-plugin as zip archive or clone it
- Create "plesk" directory and copy all module files to it.
- Put this directory to <WHMCS-root-directory>/modules/servers/ on the server, for example, "var/www/vhosts/example.com/httpdocs/modules/servers/"
- Log in to WHMCS as admin. Appropriate type of server is added to server types list and product setting "Module Name".