Update of Plesk default certificate crashes Apache configuration: SSLCertificateFile does not exist or is empty

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    Dan Neuhaus

    still affected by this issue on a machine running Version 17.5.3 Update #26 :-(

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    Integrator

    Bug #PPPM-6136 have been fixed in Plesk Onyx 17.5.3 Update 21

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    Bulat Tsydenov

    @Dan Hi! We already have an internal request to developers regarding a similar issue where Let's Encrypt certificate was issued directly under "Tools & Settings - SSL certificates" and was marked as default. Can you please clarify that you have the same symptoms?

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    Dan Neuhaus

    I have manually updated the Lets Encrypt SSL certifcate for one virtual site through the "Renew" button because the automated update failed for whatever reason. This manal renewal has worked properly. The certificate is not used as default certificate.

    I was informed by email that obiously something did not work out:

    Unable to generate the web server configuration file on the host <hostabc.de> because of the following errors:

    Template_Exception: AH00526: Syntax error on line 44 of /etc/apache2/plesk.conf.d/webmails/hostxyz.de_webmail.conf:
    SSLCertificateFile: file '/opt/psa/var/certificates/cert-gUwgAV' does not exist or is empty

    file: /opt/psa/admin/plib/Template/Writer/Webserver/Abstract.php
    line: 75
    code: 0

    Please resolve the errors in web server configuration templates and generate the file again.

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    Integrator

    Bug #PPPM-6136 have been fixed in Plesk Onyx 17.5.3 Update 21

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    Bulat Tsydenov

    @Dan

    >because the automated update failed for whatever reason
    Can you please check /var/log/plesk/panel.log and find related errors what caused automatic renewal to fail? This information is quite important to identify the root cause of unsuccessful regeneration of web server configuration.

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    Integrator

    Bug #PPPM-6136 have been fixed in Plesk Onyx 17.5.3 Update 21

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