- Plesk Onyx 17.5 for Linux
- Plesk for Linux
An email about bounce is sent by server to the administrator:
CONFIG_TEXT: Reporting-MTA: dns; example.com
X-Postfix-Sender: rfc822; email@example.com
Arrival-Date: Fri, 13 Oct 2017 03:45:16 -0500 (CDT)
Final-Recipient: rfc822; firstname.lastname@example.org
Remote-MTA: dns; ASPMX.L.GOOGLE.COM
Diagnostic-Code: smtp; 550-5.7.1 This message does not have authentication
information or fails to pass 550-5.7.1 authentication checks. To best
protect our users from spam, the 550-5.7.1 message has been blocked. Please
https://support.google.com/mail/answer/81126#authentication for more 550
5.7.1 information. e99si513617itd.159 - gsmtp
Server does not have SPF and DKIM set-up;
Server does not have a valid rDNS;
Server's IP is blacklisted .
Google requirements for mail servers is to have at least a valid rDNS and enabled SPF and DKIM to be able to deliver email messages.
Remove server's IP address from blacklists:
- Navigate to spam list's server;
- Follow the delisting procedure.
Enable SPF and DKIM:
Navigate to Tools & Settings > Mail Server Settings ;
Set DKIM spam protection and Enable SPF spam protection to check incoming mail to active.
Note: Domain must be delegated to Plesk for DKIM and SPF records to be applied automatically.