PHP Settings button is available while no PHP handlers installed on a server

Created:

2017-04-26 13:42:41 UTC

Modified:

2017-08-17 22:01:44 UTC

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PHP Settings button is available while no PHP handlers installed on a server

Applicable to:

  • Plesk for Windows

Symptoms

PHP Settings button is available while no PHP handlers installed on a server and proper settings in service plan applied. This results in an error about missing handler:

Domain "example.com": the PHP handler "fastcgi-5.6" is not registered

Resources and permissions for the subscription cannot be customized with the same error as above

Cause

This is Plesk bug with ID #PPPM-6125 which is planned to be fixed in future Plesk updates.

Resolution

As a workaround, replace the following files with the attached ones:

%plesk_dir%\admin\plib\Smb\View\Web\Renderer.php

%plesk_dir%\admin\plib\AdminPanel\Form\Final\EditSubscription.php

Create backups of the originals files first.

If it is not possible to create a subdomain when there are no PHP handlers installed, check the article: Cannot create subdomain: there are no available PHP handlers

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