You are currently operating within the grace period of your product license: Not valid XML. no element found

Created:

2017-04-25 02:39:40 UTC

Modified:

2017-08-08 13:15:49 UTC

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You are currently operating within the grace period of your product license: Not valid XML. no element found

Issue Symptoms

- The following warning message is shown in Plesk:

Warning: You are currently operating within the grace period of your product license. To update your product license, select the Retrieve Keys option on the License Management page.

- When trying to update license in Plesk > Tools & Settings > License Management > Retrieve the following error appear:

Not valid XML.  no element found

Conditions

License issue on KA side.

Resolution

Please contact our Sales Team to get more details.

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