Cannot create, edit, modify service plans in Plesk

Created:

2017-04-24 17:02:15 UTC

Modified:

2017-08-16 16:44:20 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Cannot create, edit, modify service plans in Plesk

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Cannot create, edit, modify service plans in Plesk. The following error can be found in "%plesk_dir%admin\log\php_error.log" file with Plesk debug mode enabled:

    ERR [1] Exception: PHP Warning: Unable to put file: Access is denied. (Error code 5) at Open file 'C:\Program Files (x86)\Parallels\Plesk\PrivateTemp\18e65658d59ea6c5fa99fa9eef62f5be-1024-0.cache'<br>  at (VFile::open line 104)<br>  at (zif_plesk_file_put_contents line 1643); File: C:\Program Files (x86)\Parallels\Plesk\admin\plib\Plesk\Base\Utils\File.php, Line: 192

Cause

Incorrect permissions for "%plesk_dir%PrivateTemp"

Resolution

1. Remove the folder "%plesk_dir%PrivateTemp"

2. Run Plesk Reconfigurator > Repair Plesk Installation with the options: Plesk Server Accounts , Plesk File Security , Plesk Services

Have more questions? Submit a request
Please sign in to leave a comment.