Plesk for Windows
Plesk for Linux
kb: how-to
ABT: Group A
Applicable to:
- Plesk for Linux
- Plesk for Windows
Question
How to whitelist an IP address to accept all emails sent from it to a Plesk server?
Answer
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Go to Tools & Settings > Mail Server Settings.
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Switch to the White List tab.
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Click Add Network.
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Specify an IP address or range of IP addresses from which emails should always be accepted. Click OK.
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Repeat steps 3 and 4 to add as many addresses as required.
Comments
5 comments
Will this override whatever RBL is active for the server in the Mail Setting "Switch on spam protection based on DNS blackhole lists" for the whitelisted IP address?
@Greg P The whitelist will override DNS blackhole lists, as the whitelisted addresses are listed in the "mynetworks" which are processing in the first place.
How can I whitelist a domain instead of ip address in plesk obsidian
Will this override SPF and DMARC? I have an email domain that continually gets mail sent to the junk folder. I've discovered that the reason is that my external mail filter adds headers which the Plesk based system then interprets as not SPF compliant giving a soft fail and puts the mail in junk. I'd like to whitelist all the IPs from my spam filter service so that Plesk's mail server (latest 18.034 version) does no further checking and delivers mail into the inbox.
Hi David Tschoepe
I believe that the instructions from this article will be helpful in your case:
https://support.plesk.com/hc/en-us/articles/115000168149-How-to-bypass-IP-address-from-SPF-check-on-a-server-with-Plesk-
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