Plesk upgrade fails: The installation of the package 'plesk-service-node-utilities' failed with code 1603

Created:

2017-04-22 16:10:45 UTC

Modified:

2017-08-08 13:45:32 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Plesk upgrade fails: The installation of the package 'plesk-service-node-utilities' failed with code 1603

Applicable to:

  • Plesk Onyx for Windows

Symptoms

Plesk upgrade fails with error:

MSI: Error! Critical action 'Installing Plesk Management service...' failed:
Command "C:\Program Files (x86)\Parallels\Plesk\admin\bin\plesksrv.exe" -install failed with code 1. Output: Stop Plesk Management Service
Stop Plesk Management Service
Uninstall Plesk Management Service
Install Plesk Management Service
The system cannot find the file specified. (Error code 2) at CreateService
  at (service::installService line 735)
  at execute console command -install(vconsoleapp::start line 122)
  at execute "C:\Program Files (x86)\Parallels\Plesk\admin\bin\plesksrv.exe" -install(vconsoleapp::run line 139)


Plesk Management Service does not exist under services list.

Manual creation of service fails:

sc create plesksrv binPath= "C:\Program Files (x86)\Parallels\Plesk\admin\bin\plesksrv.exe"
[SC] CreateService FAILED 2:
The system cannot find the file specified.

Cause

Antivirus software block access to registry.

Resolution

Temporary disable antivirus software and continue upgrade.

Have more questions? Submit a request
Please sign in to leave a comment.