- Plesk for Linux
- Plesk for Windows
Where the banned/blacklisted IP addresses are located in Plesk and can be removed?
IP addresses may be blocked in several locations:
Go to Tools & Settings > Firewall. If firewall rules management is enabled, check rules that may potentially block access for the particular IP address.
Note: If an external firewall between the Plesk server and the Internet exists, also check this firewall for restricting rules.
(For Mail service) Go to Tools & Settings > Mail Server Settings > Black list tab and check if the IP address is listed there.
(For Plesk for Linux) Go to Tools & Settings > IP Address Banning (Fail2Ban) and check the list of Banned IP Addresses.