On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Where to check what IP addresses banned/blacklisted in Plesk?

Follow

Comments

7 comments

  • Avatar
    Christopher Danks

    this article says it applies to windows plesk when IP address banning (fail2ban) is only on Linux version

    0
    Comment actions Permalink
  • Avatar
    Anzhelika Khapaknysh

    @Kaique Everton,

    Please be sure that your server IP address and the IP address you're using for connecting to Plesk is whitelisted:

    Log into Plesk > Tools & Settings > Fail2ban > Trusted IP addresses > Add trusted IP

    In case the issue persists, don't hesitate to contact our Support Team directly, so they may assist you with this issue.

    0
    Comment actions Permalink
  • Avatar
    B Pfleging

    For clients, it would be helpful if they can check if their current IP address is blocked (mainly for Mail access).

    0
    Comment actions Permalink
  • Avatar
    Alisa Kasyanova

    @Nicolas Lambert
    Check Tools & Settings > Firewall, there could be a rule that forbids some IP addresses to connect to FTP.

    0
    Comment actions Permalink
  • Avatar
    Mikhail Shport

    Hello b_p,

    Currently, such functionality is yet to be implemented in Plesk. I suggest you create a request on the UserVoice portal and describe the needs with as many details as possible. The top-ranked suggestions are likely to be included in the next versions of Plesk.

    Also, you may check the resources below that can help to add and customize notifications from Fail2Ban:

    http://www.fail2ban.org/wiki/index.php/Sendmail

    https://technicalramblings.com/blog/how-to-add-email-notifications-to-fail2ban/

    Note: In that case, it should be done on your side and on your own risk.

    0
    Comment actions Permalink
  • Avatar
    Kaique Everton

    I'm desperate I searched everywhere and I couldn't find where the blocking of my IP address is, I know it has something to do with the Firewall because when I disable it for a few moments I can access it via my IP address, but I even tried to uninstall the Firewall, however, without a positive result until I reviewed the rules, I am new to plesk and brings all my clients to my new server and I cannot perform maintenance without a VPN

    Please help me

    0
    Comment actions Permalink
  • Avatar
    Nicolas Lambert

    I don't have these options in Tools and Settings. I'm using Plesk for Windows Version 17.8.11 Update #57. Is there another way to see who's banned or blocked from connecting to our FTP accounts?

    0
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request