How to download a large backup file from Plesk?

Ivan Kamnev

Updated April 01, 2021 02:23

Plesk for Windows Plesk for Linux kb: how-to ABT: Group B

Applicable to:

Plesk for Linux
Plesk for Windows

Question

How to download a large(about 100 GB) backup file from Plesk?

Answer

Solution For Linux

Log into the server via SSH.
Execute the command below to list .xml files of all existing backups:

# plesk sbin pmm-ras --get-dump-list | grep message | sed -E 's/<message>//g' | sed -E 's/\:\ <\/message>//'

backup_info_2006222137.xml
backup_info_2006222138.xml
Using the required .xml backup file from the step №2, run the command below to download the backup:

# plesk sbin pmm-ras --export-dump-as-file --dump-specification=backup_info_1908071521.xml --dump-file-specification=/root/backup.tar

Note: /root/backup.tar is the path where the downloaded backup will be located.

Solution For Windows

Log into the server via RDP.
Start a command prompt as an Administrator.
Execute the command below to list .xml files of all existing backups:
C:\> "%plesk_bin64%"\pmm-ras.exe --get-dump-list | findstr "message"
<message>backup_info_1908071521.xml: </message>
<message>backup_info_1909120136.xml: </message>
Using the required .xml backup file from the step №3, run the command below to download the backup:

C:\> "%plesk_bin%\pmm-ras.exe" --export-dump-as-file --dump-specification=backup_info_1908071521.xml --dump-file-specification=C:\backup.zip

Note: C:\backup.zip is the path where the downloaded backup will be located.

Comments

14 comments

Steven Procopio November 23, 2019 05:01

For the "%plesk_bin%\pmm-ras.exe" --get-dump-list | findst "message" there might be a misspelling or a different program on Windows 2016 findst should be findstr

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Anzhelika Khapaknysh November 29, 2019 12:52

@Steven Procopio,

The command has been updated.
Thanks for noticing!

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Aleksandar Perisic January 14, 2020 11:15 (Edited January 28, 2020 08:05)

Any issues when restoring this backup ?
1. Can we use ```plesk bin pleskrestore --restore backup.tar ``` ?
2. Backup-password ?

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Lev Iurev January 28, 2020 08:02

@Aleksandar Perisic check this article, it should be helpful https://support.plesk.com/hc/en-us/articles/115001547985-How-to-restore-a-Plesk-backup-from-CLI-

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Usta March 01, 2020 10:19

So, how to remove /root/backup.tar via SSH?

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Ivan Postnikov March 02, 2020 11:44

Hello @Usta,

This instruction described how to remove a file on Linux:
http://man7.org/linux/man-pages/man1/rm.1.html

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cristina April 17, 2020 07:48

good day guys..so If I want to import the backup.tar ..how can i import it to the plesk backup manager? I need your help for this..thank you so much...

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Ivan Postnikov April 17, 2020 14:31

Hello cristina

See the "Restoring a backup via a command-line interface" section in this article: https://support.plesk.com/hc/en-us/articles/213947385

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cristina April 19, 2020 01:51

Hello Ivan,

I need to restore only the mail accounts and its contents so I need to import it first to the backup manager.

When I exported it as a dump (.tar) here is my command:

plesk sbin pmm-ras --export-dump-as-file --dump-specification=backup_info_2003012102.xml --dump-file-specification=/home/backup032020.tar

To save space to the server, after I downloaded that backup032020.tar, I removed the backup in the plesk manager.

Now I need to restore the emails because the current server had a hardware failure. SO i need badly to retrieve the email. I do not have problem in the website, since I had a manual backup for the webfiles and database.

So how can i use the backup032020.tar now?

I tried to move the said .tar file in /var/lib/psa/dumps/ of my new server then tried this command:

plesk sbin pmm-ras --import-file-as-dump --dump-file-specification=/var/lib/psa/dumps/backup032020.tar

But in the end it will say this:

Import error: The dump does not nave XML configuration file
exit status 1

Please help me Ivan.

Thanks,

Cristina

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cristina April 19, 2020 03:43

I also tried this:

plesk bin pleskrestore --restore /var/lib/psa/dumps/backup032020.tar -only-mailnames -ignore-sign

but the result:

Unable to import file as dump: pmm-ras failed (Error code = 1):
STDOUT: Import error: The dump does not nave XML configuration file

STDERR:

exit status 1

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Francisco Garcia April 22, 2020 15:31

Hi cristina,

Please open this backup032020.tar with an archiving program to see its content, to verify that it's correct. Seems that there's no XML file inside.

Note that the plesk bin pleskrestore won't work with the .tar file, only an XML, anyway it's better to restore it on the user interface.

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Valentijn Langendorff July 16, 2020 08:37

With all the lates updates i cant't download a small file but not a big backup file from plesk.

Only small xml files . No error also whatsoever : backup_info_2007150010.xml (1).tar

2Kbs and empty...: inside :

.discovered/backup_info_2007150010/0000755000000000000000000000000013703426751015370 5ustar rootrootCannot read public key

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Ivan Postnikov August 03, 2020 14:53

Hello Valentijn Langendorff

I would suggest creating a support request to check the reason.

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Joe Candela December 02, 2020 04:51 (Edited December 02, 2020 04:52)

Hello,

When I run plesk sbin pmm-ras --export-dump-as-file --dump-specification=backup_info_1908071521.xml --dump-file-specification=/root/backup.tar

I receive:

Missing option dump-file-specification

exit status 1

What am I doing wrong?

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