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How to download a large backup file from Plesk?

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Ivan Kamnev
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Plesk for Windows Plesk for Linux kb: how-to

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Question

How to download a large(about 100 GB) backup file from Plesk?

Answer

Solution For Linux

  1. Log into the server via SSH.

  2. Execute the command below to list .xml files of all existing backups:

    # plesk sbin pmm-ras --get-dump-list | grep message | sed -E 's/<message>//g' | sed -E 's/\:\ <\/message>//'

    backup_info_2006222137.xml
    backup_info_2006222138.xml

  3. Using the required .xml backup file from the step №2, run the command below to download the backup:

    # plesk sbin pmm-ras --export-dump-as-file --dump-specification=backup_info_1908071521.xml --dump-file-specification=/root/backup.tar

    Note: /root/backup.tar is the path where the downloaded backup will be located.

Solution For Windows

  1. Log into the server via RDP.

  2. Start a command prompt as an Administrator.

  3. Execute the command below to list .xml files of all existing backups:

    C:\> "%plesk_bin64%"\pmm-ras.exe --get-dump-list | findstr "message"
    <message>backup_info_1908071521.xml: </message>
    <message>backup_info_1909120136.xml: </message>

  4. Using the required .xml backup file from the step №3, run the command below to download the backup:

    C:\> "%plesk_bin%\pmm-ras.exe" --export-dump-as-file --dump-specification=backup_info_1908071521.xml --dump-file-specification=C:\backup.zip

    Note: C:\backup.zip is the path where the downloaded backup will be located.

Comments

13 comments

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  • Avatar
    Steven Procopio

    For the "%plesk_bin%\pmm-ras.exe" --get-dump-list | findst "message" there might be a misspelling or a different program on Windows 2016 findst should be findstr

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  • Avatar
    Anzhelika Khapaknysh

    @Steven Procopio,

    The command has been updated.
    Thanks for noticing!

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  • Avatar
    Aleksandar Perisic (Edited )

    Any issues when restoring this backup ?
    1. Can we use ```plesk bin pleskrestore --restore  backup.tar ``` ?
    2. Backup-password ?

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  • Avatar
    Lev Iurev

    @Aleksandar Perisic check this article, it should be helpful https://support.plesk.com/hc/en-us/articles/115001547985-How-to-restore-a-Plesk-backup-from-CLI-

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  • Avatar
    Usta

    So, how to remove /root/backup.tar via SSH?

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  • Avatar
    Ivan Postnikov

    Hello @Usta,

    This instruction described how to remove a file on Linux:
    http://man7.org/linux/man-pages/man1/rm.1.html

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  • Avatar
    cristina

    good day guys..so If I want to import the backup.tar ..how can i import it to the plesk backup manager? I need your help for this..thank you so much...

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  • Avatar
    Ivan Postnikov

    Hello cristina

    See the "Restoring a backup via a command-line interface" section in this article: https://support.plesk.com/hc/en-us/articles/213947385

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  • Avatar
    cristina

    Hello Ivan, 

    I need to restore only the mail accounts and its contents so I need to import it first to the backup manager. 

    When I exported it as a dump (.tar) here is my command:

    plesk sbin pmm-ras --export-dump-as-file --dump-specification=backup_info_2003012102.xml --dump-file-specification=/home/backup032020.tar

    To save space to the server, after I downloaded that backup032020.tar, I removed the backup in the plesk manager. 

    Now I need to restore the emails because the current server had a hardware failure. SO i need badly to retrieve the email. I do not have problem in the website, since I had a manual backup for the webfiles and database. 

    So how can i use the backup032020.tar now? 

    I tried to move the said .tar file in /var/lib/psa/dumps/ of my new server then tried this command:

    plesk sbin pmm-ras --import-file-as-dump --dump-file-specification=/var/lib/psa/dumps/backup032020.tar

     

    But in the end it will say this:

    Import error: The dump does not nave XML configuration file
    exit status 1

    Please help me Ivan.

     

    Thanks,

    Cristina

     

     

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  • Avatar
    cristina

    I also tried this:

     

    plesk bin pleskrestore --restore /var/lib/psa/dumps/backup032020.tar -only-mailnames -ignore-sign

    but the result:

    Unable to import file as dump: pmm-ras failed (Error code = 1):
    STDOUT: Import error: The dump does not nave XML configuration file

    STDERR:

    exit status 1

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  • Avatar
    Francisco Garcia

    Hi cristina,

    Please open this backup032020.tar with an archiving program to see its content, to verify that it's correct. Seems that there's no XML file inside.

    Note that the plesk bin pleskrestore won't work with the .tar file, only an XML, anyway it's better to restore it on the user interface.

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  • Avatar
    Valentijn Langendorff

    With all the lates updates i cant't download a small file but not a big backup file from plesk.

    Only small xml files . No error also whatsoever : backup_info_2007150010.xml (1).tar

    2Kbs and empty...: inside : 

    .discovered/backup_info_2007150010/0000755000000000000000000000000013703426751015370 5ustar rootrootCannot read public key

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  • Avatar
    Ivan Postnikov

    Hello Valentijn Langendorff

    I would suggest creating a support request to check the reason.

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