Migration from Confixx to Plesk: catch-all accounts are not created

Created:

2017-04-17 12:31:43 UTC

Modified:

2017-08-16 16:43:31 UTC

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Migration from Confixx to Plesk: catch-all accounts are not created

Applicable to:

  • Plesk for Linux
  • Plesk Onyx for Linux

When migrating subscription from Confixx to Plesk, it completes without any issues. However, if there were some forwarding rules for mail sent to non-existent accounts (catch-all accounts), these accounts are not created and that results in emails being lost in Plesk.

Cause

The issue is submitted as a bug PMT-3681 which will be fixed in one of the future updates.

Resolution

As a workaround, use the solution from the following KB article .

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