Unable to renew Let's Encrypt certificate: Install certificate failure: Unable to set certificate name

Created:

2017-04-14 07:32:50 UTC

Modified:

2017-08-19 03:09:01 UTC

3

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Unable to renew Let's Encrypt certificate: Install certificate failure: Unable to set certificate name

Applicable to:

  • Plesk Onyx for Linux

Note: This article has the reference to the issue with the fix available:

  • #EXTLETSENC-105 "After a certificate for a subdomain had been issued, it was impossible to renew the certificate for the parent domain."
    Fixed in:
Please consider updating your server:

Symptoms

  1. Unable to renew Let's Encrypt certificate for a domain. The following error is shown:

    Error: Let's Encrypt SSL certificate installation failed: Install certificate failure: Unable to set certificate name :
  2. Previously, Let's Encrypt certificate was received for a subdomain.

Cause

This is Let's Encrypt extension bug with ID #EXTLETSENC-105. Fixed in Let's Encrypt extension 2.1.0

Resolution

Update Let's Encrypt extension and install a certificate again.

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5 Comments

  • 0
    Avatar
    Peter Debik

    I would like to encourage developers to give this bug fix a very high priority. It has a strong impact on daily operations and is consuming a lot of support time. We are experiencing the bug in currently 13% of Let's Encrypt SSL enabled domains, and as we are no different in this respect than others, very likely other providers will see similar high numbers.

  • 0
    Avatar
    Marcio Nunes

    Don't work for me!

  • 0
    Avatar
    Lev Iurev

    Hi, article updated. Issue was fixed in new version of Let's Encrypt extension

  • 0
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    Joerg Hohn

    I have this problem with Let's Encrypt extension Version: 2.2.2-144

  • 0
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    Vitaly Zhidkov

    @Joerg, can you share the full error message?

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