- Plesk for Linux
A Let's Encrypt certificate fails to be installed on a subdomain after migration:
PLESK_ERROR: Install certificate failure: Unable to set certificate name :
Subdomain was migrated from another server, where Let's Encrypt certificate was already installed.
The Let's Encrypt sub.example.com certificate cannot be found in the Domains > sub.example.com > SSL/TLS certificates
In the Plesk database, the subdomain's Let's Encrypt certificate exists, but it is assigned to the main domain:
MYSQL_LIN: mysql> SELECT c.id, c.name, r.rep_id, d.name FROM certificates c LEFT JOIN Repository r ON (c.id = r.component_id) LEFT JOIN domains d ON (r.rep_id = d.cert_rep_id) WHERE r.rep_id NOT IN (SELECT val FROM misc WHERE param = 'cert_rep_id') OR r.rep_id IS NULL;
| 1 | Lets Encrypt example.com | 1 | example.com |
| 2 | Lets Encrypt sub.example.com | 1 | example.com |
This is a Plesk Migrator bug with ID #PMT-3546, which will be fixed in future product updates.
As a workaround:
Connect to a Plesk server via SSH.
Use the provided script (in the attachment) to identify and remove from database the certificates wrongly assigned to the domains. Follow the instructions provided by it.
# wget https://plesk.zendesk.com/hc/article_attachments/360009479653/PMT-3546_Advisor.sh
chmod a+x PMT-3546_Advisor.sh