A newly assigned SSL certificate is not used by website

Created:

2017-04-13 20:56:21 UTC

Modified:

2017-08-08 13:45:13 UTC

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A newly assigned SSL certificate is not used by website

Applicable to:

  • Plesk Onyx for Linux

Symptoms

An SSL certificate newly assigned in Domains > example.com > Hosting settings is not used by website.

Cause

Apache graceful restart is configured causing delayed Apache reconfiguration.

Resolution

There are the following options:

1. reduce the Apache restart interval in Tools & Settings > Apache web server

2. check Apache service start time and check the certificate used by the website again:

[root@server]:~# systemctl status apache2
...
Active: active (running) since Thu 2017-04-13 22:37:43 CEST; 3s ago  <=======

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