On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

How to switch DNS for migrated Plesk subscriptions

Follow

Comments

1 comment

  • Avatar
    b_p

    I do not understand what actually happens when pressing the "switch DNS" button.

    For a current migration, I used the "normal" (not advanced migration) and it seems that on the new server right away all IP addresses are adjusted to the new settings. Thus, did the switch happen already?

    In addition, usually the data at the corresponding registry needs to be updated (in case name server addresses change), so this is something the Migrator cannot do easily (but it should instruct the user to do so).

    0
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request