- A website is opened in a browser via HTTPS but is not shown as "secure".
- The certificate is valid.
The website has mixed content. In other words, even if the website is loaded over HTTPS some of the files for the website are loaded over HTTP.
In case of a WordPress site, WordPress HTTPS add-on can be installed. Although WordPress HTTPS does its best to fix all insecure content, there are a few cases that are impossible to fix. Here are some typical examples.
- The element is external (not hosted on your server) and is not available over HTTPS. These elements will have to be removed from the page by disabling or modifying the theme or plugin that is adding the element.
To identify what is causing your page(s) to be insecure on the website, follow the instructions below:
- Download Google Chrome.
- Open the page you are having trouble with in Google Chrome.
- Open the Developer Tools. How to access the Developer Tools.
- Click on the Console tab.
For each item that is making your page partially encrypted, you should see an entry in the console similar to “The page at https://www.example.com/ displayed insecure content from http://www.example.com/.” Note that the URL that is loading insecure content is HTTP and not HTTPS.
Once you have identified the insecure elements, you need to review the website code, e.g. figure out what theme or plugin is causing these elements to be loaded.