Unable to upload the backup to the FTP storage: boost::filesystem::file_size: No such file or directory

Created:

2017-04-13 12:16:47 UTC

Modified:

2017-08-08 13:28:45 UTC

1

Was this article helpful?


Have more questions?

Submit a request

Unable to upload the backup to the FTP storage: boost::filesystem::file_size: No such file or directory

Applicable to:

  • Plesk Onyx for Linux

Symptoms

Backup to FTP repository fails:

Unable to upload the backup to the FTP storage: boost::filesystem::file_size: No such file or directory: "/usr/local/psa/PMM/tmp/repo_transport_tmp_tyACM6/resellers/reseller/clients/example/domains/example.com/databases/example_wp_1/backup_1704101200.tgz"

Two or more APS applications on the server are using the same database.

Cause

This is Plesk bug with ID #PPPM-6075 which is planned to be fixed in future product updates.

Resolution

As a workaround, apply the following custom fix:

1. Download and unpack the custom fix file.

2. Create a backup of the current file:

# mv /usr/local/psa/PMM/agents/PleskX/Packer.pm /usr/local/psa/PMM/agents/PleskX/Packer.pm.fix.bak

3. Place the custom fix to /usr/local/psa/PMM/agents/PleskX/ directory:

# mv Packer.pm /usr/local/psa/PMM/agents/PleskX/

Note: File /usr/local/psa/PMM/agents/PleskX/Packer.pm will be overwritten during installing of Plesk micro-updates and it should be re-placed with patched one again.

Attachments:

Have more questions? Submit a request
Please sign in to leave a comment.