Horde and MailEnable: mail deletion is incorrect when using search box and Select All checkbox

Created:

2017-04-14 15:42:47 UTC

Modified:

2017-08-08 13:24:20 UTC

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Horde and MailEnable: mail deletion is incorrect when using search box and Select All checkbox

Symptoms

  • MailEnable is used as a mail server and Horde is used as a webmail for a domain.
  • Option Move deleted messages to your Trash mailbox instead of marking them as deleted in the current mailbox? is selected in Horde at Mail > Preferences > Deleting and Moving Messages .
  • Search field in the Inbox folder is used to find several messages for deleting and these messages are moved to the Trash folder.
  • Then, when selecting all messages in the Trash folder and clicking Delete , only one message is actually deleted, others are moved back to Inbox .

Cause

This is Plesk bug with ID #PPPM-6087. The fix is considered to be included in one of the next Plesk updates.

Resolution

As a workaround, switch domain's webmail to MailEnable WebMail at Domains > example.com > Mail > Mail Settings > Webmail .

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